LAKELAND — Information technology firm, DSM in Winter Haven, has announced its acquisition of IT services company, Cipher Integrations, Inc., of Lakeland.
The acquisition extends DSM’s supply of details assurance business, which protects main electronic infrastructure, assures recoverability, and therefore lessens high priced downtime, stated a news release issued Aug. 31.
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As element of the acquisition, DSM will combine Cipher’s offerings and engineering crew into its possess. Both corporations and their customers will gain talented staff members to the continuously developing DSM team and strengthening offerings for Cipher consumers.
“Our acquisition of Cipher makes it possible for us to leverage our solution strengths and potent purchaser focus simply because Cipher, like DSM, centered intensely on consumer satisfaction,” said David Robinson, Founder and CEO of DSM. DSM’s powerful Net Promoter Rating of 85+ is the ideal illustration of our perseverance to consumer pleasure, and that it is often our range 1 focus.”
“Finishing this acquisition aligns with our technique of delighting customers, even though rising our core small business as we grow to become the dominant player in the details assurance current market,” he continued.
DSM’s services include data protection and rapid disaster recovery from a info breach or ransomware attack. The acquisition of Cipher broadens DSM’s customer foundation and strengthens these choices, which also involve entirely managed paths to cloud, facts protection and colocation, the information release mentioned.
“DSM incorporates numerous of the core values and beliefs that Cipher has adopted in excess of the previous 18 yrs, which made it an quick conclusion going forward with them in this acquisition,” said Todd Baylis, founder and CEO of Cipher Integrations. He additional the changeover will be seamless for his consumers for the reason that of DSM’s commitment to purchaser assistance.