Kaiser Permanente introduced that Diane Comer has been named the organization’s new main facts know-how officer.
In this role, she will direct Kaiser Permanente’s emphasis on creating and offering revolutionary, strategic initiatives that improve the worker and customer expertise, and on continuing the organization’s endeavours to produce innovative, digitally enabled tools to completely transform health treatment.
Comer, who has served as interim main facts officer since June 2020, will report directly to Kaiser Permanente chair and chief executive officer Greg A. Adams.
“Kaiser Permanente carries on to reimagine ways to expertly, innovatively, and conveniently supply care for our customers, and undertaking so during this time demands that we function with unparalleled agility and speed although always prioritizing equity, excellent, and affordability,” Adams reported.
“As we development on this journey, I am pleased that Diane’s ground breaking considering, deep experience, and intimate knowledge of Kaiser Permanente will push our know-how leadership.
“Our shopper-targeted and data-wealthy capabilities are main to Kaiser Permanente’s technique and care delivery offerings, and I’m self-confident that Diane’s leadership will go on to advance our mission.”
Given that serving as interim CIO, Comer led Kaiser Permanente’s ongoing IT help to fulfill the amazing desires introduced on by the COVID-19 pandemic, though also overseeing the delivery of a significant portfolio of IT jobs.
IT proceeds to progress the organization’s digital transformation as a crucial priority, offering revolutionary equipment for the consumer practical experience, Kaiser Permanente’s workforce, and its customers.
Comer joined Kaiser Permanente in 2007 to provide technologies alternatives supporting all marketing, revenue, services, and administration capabilities.
She led the implementation of a new telephony infrastructure that now supports just one million phone calls a month to Kaiser Permanente’s many get in touch with centers — amongst the maximum simply call volumes in the nation.
Comer has designed a track record for driving transformational IT courses, getting partnered on the implementation of the technologies programs needed to aid the Inexpensive Care Act and overall health insurance policies exchanges, and shipping and delivery of an organization-extensive claims platform.
Prior to signing up for Kaiser Permanente, Comer held positions at Fireman’s Fund Insurance coverage Business, which includes main technological innovation officer, with twin reporting to the CIO and CEO.
Her responsibilities provided application development and upkeep, and management of infrastructure and information centre expert services.
She retains a bachelor’s diploma in management from Golden Gate University in San Francisco.
In addition, Comer has attended govt leadership systems at the Wharton Faculty and Harvard University. She is a 2012 Computerworld Leading 100 IT Leaders Award winner.