Know-how Enable Centre web-site launched

Printed: July 21, 2021

Creator: Staff members reviews

The Engineering Aid Centre is a new web page from Ohio College IT where you can find solutions to popular thoughts, submit a request for assistance or IT providers, and look at the standing of existing requests. The web page is accessible at starting Monday, July 26.

You do not require to take any action at this time and can continue to speak to the IT Services Desk by means of e-mail, cell phone, chat, in-human being, or through the new on the internet world wide web type. Electronic mail communication about IT requests will now come from the Technologies Help Heart and have a new appear with more handy details about your ask for. Campus buyers are also invited to provide suggestions on the new expertise.

n example of the new emails that users will receive when contacting the IT Service Desk
An example of the new e-mail that buyers will acquire when calling the IT Assistance Desk, generating a ticket through the Technology Enable Heart, or receiving updates on tickets.

The Know-how Help Centre is section of a a lot more thorough exertion to modernize our methods and increase the encounter of working with information and technology at OHIO. This effort and hard work is a collaboration between IT colleagues embedded in educational units, regional campuses, and the Business office of Information Engineering to generate a one-prevent place for technological innovation help. Around time, the Technology Assist Middle will include far more robust articles and look for characteristics that make it much easier to discover suitable means for distinct technological innovation concerns.

For additional information about the over-all venture, you should go to the IT Support Administration Enhancement website page.