A report released currently by Point out Auditor Nicole Galloway provides recommendations to increase controls around the management of several Missouri state agencies’ info technology (IT). The audit of the Place of work of Administration Data Technological innovation Providers Division (ITSD) gave a score of “good” ITSD is liable for coordinating and offering IT providers to point out businesses within the executive department.
“Effective administration of information and facts technology is crucial to authorities businesses delivering the greatest stage of assistance to taxpayers,” Auditor Galloway stated. “Our audit provides recommendations to the state division with the primary purpose of coordinating and furnishing IT services, and I inspire the ITSD to apply all those steps to greater provide Missourians.”
The audit observed that the agreements amongst ITSD and the condition agencies to deliver companies are not thorough or up-to-date. These fears also had been mentioned in prior audits of the division. The report suggests that the ITSD keep on producing new provider level agreements with the organizations.
Although the ITSD has worked with businesses to total contingency ideas for certain company techniques, the division has not formally adopted or documented an enterprise-huge contingency planning coverage. The audit suggests these kinds of a coverage to more tutorial the enhancement of extensive company options and to manual organization-large choices, these types of as reducing operational troubles if numerous designs are exercised at the very same time.
The audit also located that the ITSD has not made documents administration and retention policies in compliance with the steerage given by the Missouri Secretary of State Data Providers Division. This steerage, which was permitted by the Missouri Condition Documents Commission, recommends federal government entities have published policies on the retention of electronic messaging. The report endorses developing published procedures to comply with the steering.
A duplicate of the finish audit can be found right here.