New Electrical power Link Purposes Go On the internet

Intending shoppers who want to connect to the electric power grid no more time have to trek to the Umeme places of work adhering to the start of an online software portal by electric power distributor Umeme.

The platform dubbed myumemeonline will enable just one implement from everywhere, at any time on both a laptop or computer, a tab, a notebook or the iPad.

This arrives in useful as entities generate easy remedies amidst the present world wide health and fitness problem.

One will be ready to use the platform on their cell product cellular phone if they obtain the Umeme App.

An applicant can keep track of the development of their software with the monitoring quantity provided immediately after submission of the application.

Umeme’s Managing Director Selestino Babungi reported more than the a long time Umeme has contributed noticeably towards the enhancement in distribution and the electrical power sector of Uganda.

“We introduced prepayment billing (Yaka) and as we speak 97% of our customers are on Yaka pay as you go metering. We also recognized a 24/7 call centre to deal with customers’ troubles.

We have now automated the shopper application course of action which will allow consumers to be served digitally without going by the hassle of coming to our workplaces,” Babungi explained.

“The network has far more than doubled. At the start off of this Business, we had been working 5,000 transformers, now we have more than 14,000 transformers operating.

The selection of substations has moved from 49 to 60 additionally 9 switching stations. The sector has ongoing to mature and develop into extra commercially feasible.

We have improved efficiencies of the buyer touchpoints by continually innovating to get rid of congestion at the workplaces and by way of use of technologies and going cashless so clients can fork out us 24/7.”

State Minister for Vitality Simon D’Ujang unveiled the portal on Wednesday at Serena Lodge, Kampala urging the community to make the most of the system mainly because it is user-helpful, more affordable and effective.

“This well timed innovation by Umeme will enhance Government’s efforts in strengthening services shipping of the electrical power sector. I thank Umeme for championing this initiative.

We count on a further more maximize in the quantity of purposes with the start of this portal,” D’Ujang reported.

He explained Government has adopted a system to make cheaper ability era plants in buy to lower the tariffs which are a functionality of amplified usage.

Ms. Florence Nsubuga, Umeme’s Main Functions Officer, explained Umeme has 46 places of work with an normal length of 60 kilometres.

“Our aim is to increase the client expertise. That is what technological know-how is here for, offering you the ability in your palms to manage every little thing that you do as considerably as interfacing with Umeme is anxious,” Nsubuga stated.

Ms. Nsubuga explained Umeme continues to improve the customer knowledge by introduction of self-company solutions through our electronic self-enable channels.

“Therefore, in a bid to even more raise the shopper practical experience Umeme has released an On line New Link Software portal which is an on-line portal that will empower our prospects use for an electrical energy relationship at their benefit working with any world-wide-web-enabled system whenever anyplace with no browsing the Umeme places of work.”

Julius Wandera, the Director Community and Client Affairs at the Energy Regulatory Authority reiterated the Regulator’s commitment to aid improvements in the electricity sector.

Umeme has elevated the amount of shoppers to 1.6 million from 350,000 in 2005.