Following being pushed to the restrict by COVID-19, New York’s facts know-how infrastructure may possibly shortly endure an assessment by a 3rd occasion chosen by the state’s Workplace of Information and facts Technological innovation Providers to see how it can be improved to cope with crisis circumstances.
According to a bill sponsored by Assemblywoman Marianne Buttenschon, the state’s IT infrastructure faced a significant strain during the pandemic after getting an influx of phone calls and on-line inquiries about COVID-19 sources and information and facts.
“Initially, it developed out a range of calls we obtained all over the pandemic,” Buttenschon explained. “The point out infrastructure was, shall we say, pushed to the restrict. Individuals were being not only dealing with psychological and emotional distress but referring them to various state portals or websites induced even further undue strain.”
Mainly because of this, she claimed, “we are asking to make an evaluation of our tech infrastructure to establish general no matter if there need to be further changes.”
- Assessing the state’s information technology infrastructure, applications, information use and administration, policies, procedures and operational procedures of the state’s departments of labor and well being
- Hunting at all apps and devices operated by the condition that are utilised by the general public to attain solutions, these types of as rewards
- Conducting a analyze of the applicable ideal procedures staying utilized in both general public and private World-wide-web and know-how providers
- Pinpointing deficiencies and recommendations of how to address any difficulties influencing the state’s facts technologies infrastructure
Once these locations are examined, the Office environment of Details Engineering Companies would post a report to the governor by Jan. 1, 2023, detailing the findings, conclusions and tips to improve the state’s IT infrastructure.
“I consider that as soon as we have investigation and details that gives a obvious path for us, it will be considerably easier to see what desires to be finished,” Buttenschon reported.
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