Proprietor Useful resource Group Invests in World Engineering-Enabled BPO Supplier Invoice Gosling Outsourcing

Austin-centered private equity company leverages skilled Canadian shopper make contact with business associate with a 65-12 months keep track of report.

AUSTIN, Texas, Dec. 17, 2020 /PRNewswire/ — Operator Source Group, LLC (“ORG”), an Austin, Texas-primarily based non-public financial investment company, declared today that ORG Chance Fund III, LP and an affiliate have invested in Monthly bill Gosling Outsourcing (“Monthly bill Gosling” or the “Corporation”), a worldwide technological know-how-enabled Business Processing Outsourcing (BPO) provider headquartered in Newmarket, Ontario. Established in 1955, with continuous development in its 65-year background, Invoice Gosling has more than 2,500 output seats with nine places of work across Canada, the United States, Costa Rica, the United Kingdom and the Philippines to supply environment-class provider and solutions to their consumers.

“For over a ten years, ORG has been associated with investments in the BPO and ARM marketplace. Over this time, we have witnessed the ongoing progress of Invoice Gosling, and we have been amazed by their investment and determination to both technological know-how and individuals. Now, a lot more than at any time, it is critical companies in this market are robust culturally and technologically to aid their buyers, and Bill Gosling is a very clear chief in equally,” explained Jon Gormin, managing director of ORG. “We are fired up to combine the really experienced Invoice Gosling crew with the fiscal and strategic sources of ORG to broaden the Firm’s footprint in North The usa and other target world marketplaces. With our shared eyesight, we approach to increase the business organically and via acquisitions to develop the solutions we supply to our shoppers.”

Bill Gosling presents are living agent assist, technological know-how methods and qualified solutions to its shoppers. As leaders in the accounts receivable administration (ARM) industry, the Enterprise has manufactured significant investments in technology to provide entire world-course omnichannel answers to its customers to push operational efficiencies and make improvements to their results. At present, the Firm provides shopper care assistance, schooling and content material alternatives, workforce administration companies, along with product sales and acquisition products and services, and its impressive Flight Plan™ to remodel a firm’s customer practical experience.

“To start with and foremost, we selected to get the job done with Proprietor Source Team due to the fact its crew has immediate working experience scaling enterprises in our space,” said Dave Rae, Chief Executive Officer of Bill Gosling Outsourcing. “ORG also understood from our incredibly very first dialogue how significant our main values and society are to our ability to serve shoppers, and how all those things – established and refined by way of decades of tough get the job done and working experience – will have to sit at the centre of anything we do. Due in large component to this alignment, we see great chances to keep on to devote in Monthly bill Gosling to be a technological innovation leader that can supply business-primary global solutions to our prospects.”

For added info, please stop by or get hold of Will Burnett ([email protected] or 512-505-4180).

Monthly bill Gosling Outsourcing
Started in Canada in 1955 as a standard accounts receivable administration company, Invoice Gosling has advanced into a multinational communications outsourcing enterprise, increasing into the U.K. (1968), the U.S. (2001), the Philippines (2013) and Costa Rica (2020). Bill Gosling operates from 9 global amenities, employs 2,100+ staff and serves as a strategic companion to consumers by building and applying omnichannel shopper get in touch with solutions. Assistance classes include things like Accounts Receivable Administration, Customer Support/Assist, Buyer Gross sales and Acquisitions, and Call Centre Technologies/Small business Process Outsourcing.

Owner Useful resource Team
Operator Resource Team (ORG) is an Austin, Texas primarily based private investment business launched to convey outstanding results to privately held corporations. The company would make investments that permit business entrepreneurs and management teams to go after their objectives and speed up the expansion of their firms in a disciplined manner. ORG appreciates an owner’s want for fairness, certainty, flexibility and confidentiality when thinking about a transaction. Following a transaction, the ORG philosophy is to align our passions with administration to support the present society and continued growth.

The company is most practical to corporations with the following aspirations:
» Organization homeowners hoping to accomplish a whole or partial exit
» Businesses seeking to increase their capabilities, offerings or geographic arrive at
» Management groups that would like to create or enhance their possession in a small business


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Source Proprietor Source Group